Legal
Last updated 17 July 2026
This Privacy Policy explains how First Aid Check (“First Aid Check”, “we”, “us” or “our”), which operates the website firstaidcheck.co.nz, collects, uses, stores, discloses and protects your personal information. We handle personal information in accordance with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs).
By using firstaidcheck.co.nz (the “Service”), you agree to the collection and use of information in accordance with this policy.
When you complete a first aid assessment, we collect the answers you provide about your workplace — for example your type of work, number of staff, sites, shift patterns, hazards, response times and location. The free assessment does not require you to create an account or provide your name or email.
If you purchase an optional Workplace Action Plan, we collect the details you enter at checkout: your full name, business or organisation name, email address and town or city. You may also enter first aid record details (such as first aider names, training dates, kit and AED records) into your dashboard.
Payments are processed securely by Stripe. Your full card number and card security details are entered directly with Stripe and are never seen, handled or stored by First Aid Check. We receive only confirmation of payment and limited transaction metadata.
We collect limited, largely anonymous analytics about how the Service is used (for example, which steps of the funnel are reached and which features are used) so we can improve it. We use your browser’s local storage to save your in-progress assessment and session so you can return to it.
We do not sell your personal information. We share it only with trusted service providers who help us run the Service, and only so far as needed:
| Provider | Purpose |
|---|---|
| Stripe | Secure payment processing |
| Postmark | Sending transactional emails (private links, reminders) |
| Hosting / infrastructure provider | Hosting the website and storing your data |
Some of these providers may store or process information on servers located outside New Zealand. Where that happens, we take reasonable steps to ensure your information is protected by comparable safeguards. We may also disclose information where required by law.
We use essential browser storage to keep your assessment and session working. We do not use advertising cookies. Analytics are kept to what we need to understand and improve the Service.
We keep your information for as long as needed to provide the Service and to meet legal, accounting and record-keeping requirements. Paid access is provided for the period stated at purchase. You can ask us to delete your personal information at any time (see section 8), subject to any records we are required to retain.
All traffic to and from firstaidcheck.co.nz is encrypted in transit (HTTPS/TLS). Card data is handled entirely by Stripe. We restrict access to personal information to those who need it to operate the Service. No system can be guaranteed 100% secure, but we take reasonable steps to protect your information from loss, misuse and unauthorised access.
The Service is intended for businesses and workplaces and is not directed at children. We do not knowingly collect personal information from children.
Under the Privacy Act 2020 you have the right to:
To make a request, contact us using the details below. We will respond as soon as reasonably practicable. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner (privacy.org.nz).
We may update this Privacy Policy from time to time. The “last updated” date above shows when it was last changed. Material changes will be posted on this page.