First aid obligations for:

Hotels & Motels

Every workplace has a duty to consider first aid arrangements, but the right solution depends on the specific workplace rather than the industry alone. Factors such as workforce size, hazards, public access, remote work and medical conditions all influence what is appropriate.

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Typical hazards

Accommodation operates around the clock, with housekeeping manual-handling injuries, slips, pool and stair incidents, lone night-shift workers, and guest medical emergencies at any hour. Guests are members of the public in your care.

Trained First Aiders

Cover has to extend across all shifts, including overnight when staff numbers are lowest and help may be furthest away. Guests, not just staff, factor into how many first aiders you need.

First aid kits

Keep an accessible, stocked kit at reception and make sure night staff can reach one quickly, since they often work alone.

AEDs

With guests on site 24/7 and some properties a distance from an ambulance, an AED is strongly worth considering so early defibrillation is possible before help arrives.

See exactly what your workplace needs

The surest way to get this right is a proper assessment of your own site. First Aid Check’s free assessment is built on current NZ first aid regulations, best-practice first-aider ratios and ACC industry risk categories — so your result reflects the rules and your real risk, not a generic rule of thumb. A few minutes gives you a personalised report you can act on.

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