First aid obligations for:

Shopping Centres

Every workplace has a duty to consider first aid arrangements, but the right solution depends on the specific workplace rather than the industry alone. Factors such as workforce size, hazards, public access, remote work and medical conditions all influence what is appropriate.

Start your free First Aid Check →

Typical hazards

Centres handle large volumes of the public, with slips and falls, escalator and stair incidents, crowding, and medical emergencies among visitors of all ages. Responsibility is often shared between centre management and individual tenants.

Trained First Aiders

First aid cover needs to span the common areas and opening hours, with clear coordination between centre management and tenant stores. The sheer number of public on site pushes the numbers up.

First aid kits

Provide multiple, clearly signed kits across the centre — near management, common areas and high-traffic points — so first aiders aren't carrying supplies across the whole complex.

AEDs

With large, dispersed public numbers, one or more AEDs are strongly recommended, positioned so one can be reached within a few minutes from anywhere in the centre.

See exactly what your workplace needs

The surest way to get this right is a proper assessment of your own site. First Aid Check’s free assessment is built on current NZ first aid regulations, best-practice first-aider ratios and ACC industry risk categories — so your result reflects the rules and your real risk, not a generic rule of thumb. A few minutes gives you a personalised report you can act on.

Start your free First Aid Check →